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A grapple saw on a boom cutting a large tree down beside a house under blue sky
Real footage · our crane, our work
Open 24 hours · 7 days

Open 24 hours/ 7 days/ Charlotte, NC

At 3AM The Crane Still Comes.

A tree on the roof is not a next-business-day problem. Brandon answers the phone, Justin brings the grapple saw. Any hour, any day of the year.

Call (704) 989-6270 Or text us
5.0439 Google reviews
Nextdoor favorite2021 · 2022 · 2023 · 2024
Two Justin's Tree Service crew members in hi-vis lime company shirts and helmets, arms around each other, with a climber up the tree and an orange crane behind them
A family crew — brother on the phone, father on the ground.
Started with a pickup truck and a small utility trailer.
01 How it goes

Up the tree,
down to a swept yard.

Whether it is a scheduled removal or a limb through the roof at midnight, the job runs the same way — and it is not finished until the yard is clean.

01On the groundJustin comes out, walks the job with you and gives you a number. Estimates are free.
02The climbA climber goes up on ropes, or the boom goes up instead — whichever is safer for the tree and the house.
03In the canopyThe tree comes down in controlled pieces, lifted clear of the roof, the fence and the beds rather than dropped.
04A swept yardThen the part customers write about: everything raked, blown and hauled. Not a twig left where the tree was.
537
Neighborhoods
Voted a Nextdoor
Neighborhood Favorite —
four years running.
2021202220232024

Not a paid badge and not a national award. 537 individual neighborhoods across Charlotte, Fort Mill, Matthews, Indian Trail, Waxhaw, Pineville, Marvin and Monroe, picking the same family crew four years in a row.

02 What we do

Big trees,
tight spaces.

“The Most Trusted Tree Service in Charlotte” — their words, and the reason is usually the equipment. A boom and a grapple saw take a tree out of a back garden without a truck ever touching the lawn.

Nothing lands on the roof Pivot Set down at the chipper Section flown out Outriggers down. Truck stays on the street Tree in the back garden
Section through a crane removal — the lawn is never driven on · swipe the drawing

Tree Removal

From a single leaning pine to a whole back lot. Crane-assisted where access is tight or the tree is over the house.

Trimming & Pruning

Deadwood out, weight off the limbs that overhang the roof, and shape kept so the tree still looks like a tree.

Stump Grinding

Ground out below grade so you can turf or plant straight over it. Same visit or booked on its own.

Storm & Emergency

Open 24 hours, 7 days. If something is on the house or across the drive, call or text and we will come out.

Crane Work

The boom and grapple saw let us lift sections out over a fence or a pool instead of dropping them.

Cleanup & Haul-Off

Chipped, loaded and gone. This is the part our reviews talk about more than anything else.

03 The work

Real jobs,
real crew.

Every photograph below is theirs — no stock, no library images.

A climber roped into the canopy of a tree, wearing a helmet and hi-vis shirt, raising a hand to the camera
Climber in the canopy
Five crew members in hi-vis shirts and helmets standing together at a job site with an orange crane
The crew on site
Two crew members seen from behind looking up at a large tree with a climber working in it
Sizing up the tree
A crane boom extended straight up alongside tall pine trees
Boom up, alongside the pines
A Vermeer stump grinder cutting a stump with wood chips flying
Stump ground out
A climber roped into the fork of a large bare tree, silhouetted against the sun, cutting limbs with rigging lines running out along the branches and fresh cut stubs down the trunk
Roped in, cutting down
04 What people write

5.0 across
439 reviews.

And the thing they keep writing about is not the tree coming down. It is the yard afterwards — and the crew, by name.

★★★★★
“Justin personally handled our initial assessment, and once we agreed on the contract, the communication was flawless... the cleanup is what truly sets them apart—there isn't a single twig or piece of debris left behind... If you want professional results and seamless communication, Justin is the one to call!”
Harold Gragg · Google
★★★★★
“Absolutely INCREDIBLE work by Justin's team! ... everyone we dealt with have been very honest & responsive with me from beginning to end (Brandon with calls and texts back!) Big shoutout to Dakota, Ben and the whole team on-site today...”
Lewis H · Google
★★★★★
“Rafael was great to work with when setting up a time to get my stump removal done. Greg was the one who came out and did the work and he did a great job! Both were friendly, professional, and 100% dedicated to making sure everything I needed got done to my satisfaction.”
Andrea · Google
★★★★★
“Highly recommend Justin's Tree Service if you need anything done! ... We had several very large trees that needed to be removed due to a house fire! They did exceptionally work and their clean up was amazing!”
dawn hall · Google
★★★★★
“Justin's tree service was great from beginning to end in terms of communication, competitive price, execution and ease of payment. I will only be using them from now on.”
Sheila Garcia · Google
★★★★★
“...Justin and his family are the best, very professional, reliable and fast workers. They are very neat, clean up...”
Jimmy Ogburn · Google
05 The family

One pickup truck
and a small trailer.

Justin had been working for one of the largest tree companies in Charlotte when he decided to go out on his own. In their own words, he started “with just a pickup truck and a small utility trailer.”

It is still the family running it. Brandon, Justin's brother, handles the office — he is the one calling and texting you back. Their father Greg is out on the crew. Customers name them in reviews, along with Rafael, Dakota and Ben, which is what happens when the same people keep turning up.

“Justin and his family are the best, very professional, reliable and fast workers. They are very neat, clean up...” Jimmy Ogburn · Google review

Two crew members in hi-vis lime Justin's Tree Service shirts and helmets standing with their arms around each other, a climber up the tree and an orange crane behind them
Helmets on, crane behind
06 Before you call

Questions we get
at odd hours.

Do you really answer at night?

Yes. We are open 24 hours a day, 7 days a week. If a limb comes through the roof at 3am, call or text (704) 989-6270 and somebody picks up.

Do you use a crane?

Yes. For big removals we bring a boom and a grapple saw, which lets us take a tree down in controlled pieces and lift them clear of the house, the fence and the flower beds instead of dropping them.

What does it cost, and is the estimate free?

Estimates are free. Justin handles the assessment himself, walks the job with you and gives you a number before anything starts.

What do you do with the mess?

We clean up. It is the thing our customers mention most often in reviews — one put it as “there isn't a single twig or piece of debris left behind”. The yard should look better when we leave than when we arrived.

Do you grind the stump too?

Yes, stump grinding is one of our services and can be done at the same visit or booked on its own.

Which areas do you cover?

Charlotte and the surrounding towns — Matthews, Indian Trail, Waxhaw, Pineville, Marvin and Monroe in North Carolina, plus Fort Mill in South Carolina.

07 Get in touch

Charlotte, NC.
Answering around the clock.

Call or text
(704) 989-6270Same number for both — Brandon runs the phone
Email
office@justinstreeserviceclt.com
Hours
Open 24 hoursSeven days a week, all year
Address
8821 Houston Ridge RdCharlotte, NC 28277
Service area
Charlotte, Matthews, Indian Trail, Waxhaw, Pineville, Marvin and MonroePlus Fort Mill, South Carolina
Estimates
Free — Justin comes out himself

Free estimate · Call or text

Is it over the house?
Call now.

Open 24 hours, seven days a week. Somebody picks up, and the crane comes.

Call (704) 989-6270 Or text us
Call (704) 989-6270